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Visitors

Visitors2022-04-22T09:33:19-04:00

Hospital Visitation Guidelines

To provide the safest environment for our patients and staff, a limited visitor policy is in effect with the following guidelines:

  • One (1) inpatient visitor only is permitted between 10 am and 7 pm. Visitors may change but cannot overlap.
    • See tabs below for visitation/support policies on Maternity, Pediatrics, adults with special needs, Emergency Department and other exceptions.
  • All visitors must be 18 years of age or older and present proper photo ID.
  • All visitors are required to check in at the main lobby, be screened and adhere to our visitor guidelines.

A no-visitor policy is in effect for COVID-19 patients and patients under investigation for COVID-19.

  • Two parents or guardians may be with the child during visiting hours.
  • One parent or guardian may remain with the child overnight and throughout the duration of the inpatient hospital stay.
  • One visitor may accompany a patient during the patient’s services/procedures.
  • Visitors must socially distance within designated waiting areas. If social distancing cannot be maintained, the visitor may be asked to leave during the service/procedure and should provide a contact phone number so that the care team can regularly communicate the status of the patient and contact them with ample time to return for pickup.

Patients receiving end-of-life care will be allowed via administration approval.

  • During Labor and Delivery: One designated support person is permitted. One doula is also allowed during labor and delivery. This must be the same doula for the duration of the mother’s stay.
  • Mother-Baby Unit: One visitor at a time is permitted for the duration of the mother’s stay from 10 am to 7 pm.
  • Permission may be requested for one visitor.
  • Permission for visitors is at the discretion of the Behavioral Health team, including time and length of visit.
  • Permission must be given in advance by the Behavioral Health team.

Adult patients with special needs, such as cognitive impairment or developmental delays, are permitted one designated support person.

  • Adult patients who arrive at the Emergency Department will be individually evaluated by a triage nurse and screened for COVID-19.
  • Only one visitor is allowed per patient, during the duration of the stay.
  • Visitors in the hallways are not permitted at this time.
  • A no-visitor policy is in effect for COVID-19 patients and patients under investigation for COVID-19.
  • Pediatric patients (under age 19) are allowed 2 parents/guardians during triage and after the patient is admitted to the ED bay.
  • All visitors must be 18 years of age or older and present proper photo ID.
  • All visitors must be screened for COVID symptoms and perform hand hygiene before entry.
  • Masks/facial coverings must be worn throughout the duration of the visit.
  • Visitors who do not adhere to these restrictions will be asked to leave.

For everyone’s safety, we are limiting personal items being dropped off for patients. For patients who are COVID-positive/potentially positive, we are allowing only essential items which can be effectively sanitized (for example: cell phone, glasses, hearing aid). Non-essential items are not permitted at this time for patients who are COVID-positive/potentially positive, including flower deliveries. We appreciate everyone’s understanding and cooperation during this time.

View the full patient belongings and valuables guidelines here.

CentraState Healthcare System has joined the New Jersey Hospital Association and other hospitals in the state in providing a standard regional visitation policy.

The visitation policy is built on data in four key area: COVID-19 levels in the community; the level of hospitalized COVID-19 patients; staffing levels; and supplies of personal protective equipment.

To maintain the safe environment where New Jersey’s hospitals continue to provide safe, secure, high quality care, three visitation risk levels are in place — red, yellow and green — to protect patients, visitors and staff and to limit the spread of COVID-19. These visitation levels will be reviewed weekly, and depending upon the prevalence of COVID -19 in the region changes may occur.

CentraState is a part of the Southeast region, which includes Atlantic, Cape May, Monmouth and Ocean Counties. The current visitation policy for the Southeast is YELLOW. No hospital in the region can transition to a less restrictive color level but can implement a higher risk level if the situation in their community and facility warrants it.

Dining Options

The CentraStar Café is located in the main lobby of CentraState Medical Center. It provides breakfast, lunch, and dinner items, specialty coffees, and bakery goods. CentraStar Café hours are:

  • Monday through Friday from 6:30 a.m. to 12:00 a.m.
  • Saturday and Sunday from 6:30 a.m. to 8:00 p.m.

Dining hours are subject to change.

Conveniently located on the main floor of CentraState’s Star and Barry Tobias Ambulatory Campus adjacent to the medical center, the Liberty Café serves a wide variety of breakfast, lunch, and dinner items, snacks, and beverages, including specialty coffees and teas. Selections include daily and weekly specials, a children’s menu, and assorted favorites such as:

  • Breakfast omelets, sandwiches, and whole-wheat pancakes
  • Freshly prepared salads
  • Deli sandwiches, wraps, and paninis
  • Burgers (beef, turkey, or vegetarian) and other grill items
  • Soups and side dishes
  • Protein shakes and bars
  • Fruit smoothies and home-baked desserts

View the Liberty Café menu

We offer indoor seating, outdoor courtyard seating (weather permitting), and takeout options. Takeout service can be ordered by calling 732-294-2599 or ext. 2599 from within the hospital.

For your convenience, there is an ATM machine on site, and credit cards are accepted for Liberty Café purchases. We also offer Frequent Flyer Coffee Cards and sell prepaid debit cards.

Liberty Café Hours:
Monday through Friday: 7 a.m. to 4 p.m. (Grill closes at 2:30 p.m.)
Saturday: 8 a.m. to 2 p.m. (Grill closed)
Sunday: Closed.

Dining hours are subject to change.

Gift Shop

A Gift Shop is located in the main lobby of the hospital. The shop offers free, same-day bedside delivery of flowers and gifts. You can shop in-store or online.

Call us for information on special promotions or discounts for CentraState volunteers, veterans, and senior citizens at 732-294-2648.

Hours are Monday to Friday 9am to 8pm, Saturday and Sunday 10am to 7:30pm. Please note that hours are subject to change.

FAQs

Yes. For the comfort and convenience of our patients, cell phone use is permitted; however, please refrain from using cell phones in patient rooms, waiting areas, elevators, or other areas that might disrupt patients.

WiFi is available at CentraState Medical Center in certain areas throughout the hospital. To access it, simply turn your WiFi on and connect to the available networks for your device.

Yes. We will gladly deliver mail to patients while they are at the hospital. However, privacy regulations prevent us from forwarding mail to patients who have been discharged. Instead, it will be marked “Return to Sender” and returned to the post office.

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